Looking after your Woodfire

Looking after your Woodfire

Wood Fireplace Care Guide

Congratulations on your new wood fireplace! We are delighted to provide you with this comprehensive care guide to ensure the safety, efficiency, and longevity of your wood burner. Following these steps will allow you to enjoy a warm and cozy fire in your home for years to come.


1. Use Dry, Seasoned Firewood:

Burn only dry, seasoned firewood sourced from a reputable supplier.

Seasoned firewood should be dried for at least two years or kiln-dried to ensure it burns with high heat and minimal smoke.


2. Check the Chimney/Flue:

If you notice excessive smoke or creosote buildup, contact our service team for an inspection and cleaning.


3. Burn Responsibly:

Never burn treated or painted wood, driftwood from the beach, plastics, or any other harmful materials. Burning these substances can release dangerous chemicals that harm your health and damage the wood burner.


4. Proper Waste Disposal:

Dispose of any rubbish in a designated bin and not in the fireplace. Burning household garbage, plastics, or other non-approved materials is harmful and unsafe.


5. Professional Annual Servicing:

Schedule a yearly inspection and servicing of your wood burner and flue by our certified technician, ideally before the winter season begins.

Regular servicing ensures optimal performance and identifies potential issues early on.


6. Door Seals and Adjustment:

Over time, the door rope and glass seals may harden, leading to air leakage into the firebox and reduced efficiency.

Our team at Wellington Fireplace can supply and replace worn door rope and glass seals to maintain your fireplace's efficiency.


7. Ash Removal:

Ash will accumulate in the firebox over time. Remove excess ash with a shovel into a non-combustible container, ideally 3-5 times a season.

Store ash carefully, as it retains heat and can become a fire hazard if not disposed of properly.


8. Leaving a Bed of Ash:

To insulate the firebox base and improve combustion, leave a bed of ash approximately 10-20mm deep in the firebox.


9.Keeping Your Door Glass Clear:

Under normal operating conditions, the air-wash design of your firebox will keep the door glass clear.

If your door glass requires cleaning, you can use a gentle method by using crumpled wetted newspaper dipped in wood ash.

When your ashes are cold, dip a piece of wetted newspaper into them and then use this ash-laden newspaper in circular motions on the door glass.

This should loosen up stubborn soot, allowing you to wipe away any residual dirt with a soft damp cloth.



Who to Contact:

For servicing or any fireplace-related questions, do not hesitate to reach out to us at:

Phone: 04 4737207




Following these care guidelines and door glass cleaning tips will help you maintain a safe, efficient, and beautiful wood fireplace in your home. If you have any queries or need further assistance, our dedicated team is here to help. Enjoy the warmth and ambiance of your wood burner from Wellington Fireplace Studio!